Deposit and Withdrawal

Deposit & Withdrawal

Our goal is to make global financial markets more accessible to you. This is why we simplified deposits and withdrawals as much as possible. We offer secure and fast online payment methods with 0 processing fee.

Deposit

Dupoin offers fast, easy, and secure options for deposits and withdrawals. Dupoin takes all necessary and appropriate measures to protect its clients. The safety of our customers' funds is Dupoin's priority—all customers' monies are in a segregated bank account authorized by BAPPEBTI.

Bank Transfer

Accepted currency: USD, IDR

Deposit method: Bank transfer

Execution time: Your balance will be instantly updated once it is successfully verified with the bank.

Cost: Your bank may apply extra transaction fees and we will only apply the amount which we received.

Segregated Bank Account *

Account Name
PT Dupoin Futures Indonesia
Bank Name
Bank Central Asia (BCA)
Bank Account (IDR)
035.311.6760
Bank Account (USD)
035.311.6867
Swift Code
CENAIDJA

* There may be charges incurred when transferring USD from another bank into our segregated bank account. Dupoin does not impose any charges on deposit.

Segregated Bank Account *

Account Name
PT Dupoin Futures Indonesia
Bank Name
PANIN BANK
Bank Account (IDR)
100.500.4285
Bank Account (USD)
100.600.0746
Swift Code
PINBIDJA

* There may be charges incurred when transferring USD from another bank into our segregated bank account. Dupoin does not impose any charges on deposit.

Segregated Bank Account *

Account Name
PT Dupoin Futures Indonesia
Bank Name
Bank China Construction Bank Indonesia
Bank Account (IDR)
200.297.9007
Swift Code
MCORIDJA

* There may be charges incurred when transferring USD from another bank into our segregated bank account. Dupoin does not impose any charges on deposit.

Segregated Bank Account *

Account Name
PT Dupoin Futures Indonesia
Bank Name
Bank Capital Indonesia
Bank Account (IDR)
217.230.1177
Swift Code
BCIAIDJA

* There may be charges incurred when transferring USD from another bank into our segregated bank account. Dupoin does not impose any charges on deposit.

Withdrawal

We offer a fast and convenient method for withdrawing funds from your account.

Processing method
Bank transfer
Processing time
Approximately within 10 minutes during office operational hours.

Please note that you can only withdraw funds from your trading account to the bank account held under your name that you first registered when opening your Dupoin account. Instant deposits and withdrawals will be done on office operational hours.

FAQs

Depositing Funds

What accounts can I use to deposit?

You must use your personal payment accounts for deposits. We will not accept direct payments or payments to third parties. All the information you can find in the Client Portal.

Why did my deposit fail?

Failure to make a deposit usually occurs due to insufficient funds at the bank, restrictions from the bank, or the wrong bank account number. Please notice that withdrawals requested must be addressed to the holder of this trading account. We are unable to transfer your funds to a third party. If the reason for the deposit failure is not one of the ones mentioned above, please contact our support team for assistance.

Are there any fees for deposits?

Dupoin does not impose any charges on deposits. However, your bank may apply extra transaction charges, please refer to the actual amount received.

How long does it take for deposits to be credited to the account?

Your balance will be updated as soon as it is successfully verified with the bank.

What deposit methods does the platform offer, and how can I deposit?

You can make deposits via bank transfer to our bank account in USD and IDR.

Withdrawing Funds

Are there any withdrawal fees?

Dupoin does not impose any charges on withdrawals. However, international bank wire transfers may incur fees charged by your bank.

What is the rules for Deposit and Withdrawal?

Deposit can be done many times in 1 day and Withdrawal can only be done 1x a day/account.

Can I submit a withdrawal request immediately after the deposit is credited to my account?

Yes, there are no restrictions during office operational hours.

What should I do if the withdrawal shows successful, but the funds have not arrived in my bank account?

Withdrawals will be processed during office operational hours. If it has been declared successful but the funds have not entered your account, it may be due to differences in the requirements of each bank.

Why did my withdrawal request fail?

It could be that your withdrawal request was incorrectly addressed to someone else other than the holder as we are unable to transfer funds to a third party. Your withdrawal request could also fail if there are insufficient funds available in your account. If you are still having difficulties, please contact our Customer Services and we will assist you as soon as possible.